Yamaha Motor India has taken a significant step forward in strengthening its service offerings and future product lineup as it celebrates 40 years in the Indian market. The company has launched an extensive 5-Year Roadside Assistance (RSA) program and announced bold plans to enter the electric vehicle segment. These moves reflect Yamaha’s commitment to delivering exceptional customer support and embracing sustainable mobility solutions in line with India’s rapidly evolving automotive landscape. With an affordable RSA offering and a strategic partnership with EV startup River Mobility, Yamaha is aligning itself with customer needs today while preparing for the challenges and opportunities of tomorrow.
Summary Table: Yamaha 5-Year Roadside Assistance and Gears Up for Electric Future
Feature |
Details |
|---|---|
New Service |
5-Year Roadside Assistance (RSA) |
Cost |
INR 975 (one-time) |
Availability |
24×7 Nationwide |
Included Services |
Towing, minor repairs, puncture fix, battery jumpstart, medical help |
Complementary Initiative |
10-Year Warranty Program (2Y standard + 8Y extended) |
Electric Vehicle Entry |
Yamaha to launch electric scooter based on River Indie |
Manufacturing Location |
River Mobility plant, Bengaluru |
Launch Timeline |
Expected by end of 2025 |
Investment in River Mobility |
$40 million (approx. INR 335 crores) |
Official Website |
Yamaha’s 5-Year Roadside Assistance: A New Milestone
Celebrating 40 years of operations in India, Yamaha has introduced a major new benefit for its customers: a 5-Year Roadside Assistance (RSA) program. Priced at just INR 975, this service aims to provide peace of mind to Yamaha owners across the country. The RSA program is available 24 hours a day, seven days a week, ensuring support whenever and wherever needed.
What Does the RSA Cover?
Yamaha’s new RSA initiative is designed to address common issues that riders may encounter on the road. The comprehensive coverage includes:
- Towing Services: In the event of a breakdown or accident, Yamaha will arrange for your vehicle to be towed to the nearest authorized service center.
- Minor On-Site Repairs: Small mechanical issues that can be resolved on the spot will be taken care of.
- Puncture Repairs: If your tire goes flat, Yamaha’s service team will assist in getting it repaired.
- Battery Jumpstart: If your bike won’t start due to a dead battery, jumpstarting services will be provided.
- Medical Assistance: In case of emergencies, basic medical help will be available.
This service is available to all Yamaha customers and covers a five-year period from the date of activation.
Complementing Reliability with a 10-Year Warranty
To further boost customer confidence, Yamaha has also rolled out a 10-Year Warranty Program. This warranty includes:
- 2 Years of Standard Warranty
- 8 Years of Extended Warranty
This dual offering of extended warranty and comprehensive RSA aims to position Yamaha as a more reliable and customer-centric brand in the Indian two-wheeler market.
Yamaha’s Entry into the Electric Scooter Market
In alignment with India’s push for electric mobility, Yamaha is gearing up to enter the electric two-wheeler segment. The company has been testing a new electric scooter based on the River Indie platform. River Mobility, a Bengaluru-based EV manufacturer, has been at the forefront of electric innovation in India.
Strategic Partnership with River Mobility
To accelerate its EV ambitions, Yamaha invested $40 million (approximately INR 335 crore) in River Mobility in early 2024. This partnership enables Yamaha to:
- Leverage River’s EV Technology Expertise
- Manufacture Scooters Using River Indie’s Platform
- Produce Yamaha-branded EVs at River’s Bengaluru Facility
The manufacturing of Yamaha’s first electric scooter under this partnership is expected to begin in 2025, with a market launch slated for the end of the year.
Why This Matters for Yamaha and Indian Consumers
Yamaha’s latest moves signal a dual-focus strategy:
- Enhancing Customer Service: Through the 5-Year RSA and 10-Year Warranty, Yamaha is reinforcing its commitment to customer satisfaction and post-sales support.
- Future-Proofing with Electric Mobility: As India transitions to cleaner transport solutions, Yamaha is making the necessary investments and partnerships to stay relevant in the electric age.
This dual strategy not only serves current customers but also positions Yamaha as a forward-thinking brand ready to meet the evolving demands of the Indian market.
FAQs About Yamaha Roadside Assistance and Electric Future
Q. What is included in Yamaha’s 5-Year Roadside Assistance service?
A. The service includes 24/7 support for towing, minor mechanical repairs, puncture repairs, battery jumpstart, and basic medical assistance.
Q. How much does the RSA service cost?
A. The 5-Year RSA is available at a one-time cost of INR 975.
Q. Who is eligible for this service?
A. All Yamaha two-wheeler owners in India are eligible for the RSA program.
Q. Is this service available nationwide?
A. Yes, the RSA service is available 24/7 across India.
Q. What is Yamaha’s 10-Year Warranty program?
A. It consists of a 2-year standard warranty and an 8-year extended warranty for added peace of mind.
Q. When will Yamaha’s electric scooter launch in India?
A. Yamaha’s first electric scooter is expected to be launched by the end of 2025.
Q. Where will the electric scooter be manufactured?
A. The electric scooter will be manufactured at River Mobility’s plant in Bengaluru.
Q. Where can I learn more about Yamaha’s new offerings?
A. Visit the official Yamaha Motor India website: www.yamaha-motor-india.com
Yamaha’s new RSA and EV initiatives reflect the company’s strong commitment to its customers and the future of mobility. With a combination of improved support services and forward-looking innovation, Yamaha is clearly steering into the next chapter of its journey in India.
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